Privacy Policy

Our Commitment to Privacy

At AI First Steps, we respect your privacy and are committed to protecting your personal information. We collect and process only the minimum data necessary to deliver our AI learning course and provide you with the best possible experience.

Information We Collect

We collect the following types of information:

Personal Information

• • Email address: Required for course access, communication, and account management
• • Name: Collected during purchase for billing and personalization
• • Country/Location: Used for payment processing, pricing, and compliance
• • Interests: Collected during early access signup to tailor course content

Course Data

• • Progress tracking: Lesson completion status and watch time
• • Authentication tokens: Temporary tokens for secure course access

Payment Information

• • Stripe customer data: Payment processing and transaction records
• • Purchase details: Amount, currency, and transaction status

How We Use Your Information

• • Course delivery: Providing access to lessons, tracking progress, and personalizing content
• • Communication: Sending course updates, support responses, and important announcements
• • Payment processing: Handling transactions securely through Stripe
• • Customer support: Responding to inquiries and technical issues
• • Legal compliance: Meeting regulatory requirements in EU, Australia, and United States

Data Protection & Security

• • All personal data is encrypted in transit and at rest
• • We use secure, industry-standard database infrastructure (Turso SQLite)
• • Payment processing is handled by Stripe with PCI DSS compliance
• • Access to your data is restricted to essential personnel only
• • We regularly review and update our security practices

Your Rights

You have the right to:

• • Access: Request a copy of your personal data
• • Rectification: Correct inaccurate or incomplete information
• • Erasure: Request deletion of your personal data (subject to legal obligations)
• • Portability: Receive your data in a structured, machine-readable format
• • Withdraw consent: Stop processing where based on consent

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations:

• • Course access data: Maintained for the lifetime of your account
• • Payment records: Kept for 7 years for tax and accounting purposes
• • Communication records: Retained for 2 years for support purposes

Sharing of Information

We do not sell, rent, or trade your personal information. We only share data with:

• • Stripe: For payment processing (covered by their privacy policy)
• • Email service providers: For course communications (encrypted and secure)
• • Legal authorities: When required by law or to protect our rights

International Data Transfers

Your data may be processed in countries outside your residence. We ensure adequate protection through standard contractual clauses and other appropriate safeguards in compliance with GDPR, Australian Privacy Act, and US privacy regulations.

Contact Us

For any privacy-related questions or to exercise your rights, please contact us at:
Email: [email protected]